franchise@smartwashdetailing.com

(978) 228-2144

Privacy & Refund Policy

At Smart Wash, our customers are always number one. Everything we do is focused on keeping your shared information safe and to provide you with quality products and delivering satisfactory customer service. From our family to yours, thank you for shopping with us!

Please note: The information you share with us, whether in-store or online, you as the consumer consent to the use of that information submitted as described in the below privacy policy. This policy may be updated frequently; we encourage our consumers to review it periodically.

What information is collected?

The types of information Smart Wash may collect include:

  • First and last name
  • Mailing address
  • Email address
  • Home and/or mobile telephone number
  • Credit/debt card number

How is your information used?

  • To register and service your account
  • To fulfill and manage your online submitted order
  • To respond to requests for information on our products
  • To send you information about products and promotions

How is your information shared outside of Smart Wash?

We will not sell, rent or giveaway your personal information unless stated below.

We share your personal information in which case to only to fulfill your request for products; to shipping vendors, billing and refund vendors and payment card processors.Our service providers are required to keep your personal information secure. These service providers only have authority to use your personal information on our behalf to fulfill your product submitted requests.

What is your refund/return policy at Smart Wash?

In the event that a product or service is determined to be defective due to defective materials or service we will repair or refund the cost of work done/ Item purchased on a case by case bases. We will make every effort to insure your satisfaction upon completion of work.

Please contact your Local Smart Wash. with concerns so we can handle any issues or request for refunds/returns. Depending on where you live, the time it may take for your repair or service to reach you may vary.